What does it cover?
This Business-Critical Intervention is designed to help salespeople protect contract renewals. Through the pandemic and the resulting recession, contract cancellations are becoming increasingly common, and renewals that could be taken for granted are now at risk. This is a ticking time bomb for many companies, and it is critical to get on top of the renewal process early. This intervention draws on two modules from our Customer Success/Renewals course – part of the award-winning 3D Advantage Sales Curriculum.
How does it work?
This Business-Critical Intervention uses up-front communication, contextualized eLearning and/or virtual instructor-led training, application tools, manager support, on-demand coaching and reinforcement.