Imparta is a global leader in performance improvement for customer-facing teams, including sales and account management, negotiation, business acumen, customer success, customer experience, and sales management and leadership. The modular Imparta ecosystem includes three elements, developed over 25 years of research and experience with leading global organisations:
- Agile Sales Methodology. Imparta’s research-based sales methodology equips salespeople at all levels to adapt to each buying situation, and to execute in a highly effective way, balancing Insight, Influence and Trust.
- Agile Change Process & Deployment. Our agile change process and deployment model deliver the right training, at the right time, at a global scale, in a variety of formats, and in a way that sticks.
- Sales Technology. Our powerful, modular software includes an advanced LXP (i-Coach®), an assessment engine, and CRM-based application tools enhanced by AI.
Whether you need to plug a gap in your existing training, provide self-paced learning, or build an entire Sales, CX or Leadership Academy, get in touch.
Founder & CEO
Here are some of the decision criteria that we hear from our clients:
Research-based Sales Methodology
Imparta’s 3D methodology is at the leading edge of modern selling, based on more than 20 years of sales research and experience working with global sales teams. Our modular curriculum drives your key metrics around the whole customer buying cycle, and is tailored to a variety of sales and service roles.
All of our content is designed to be contextualised to your specific business and challenges. Our learning designers and subject matter experts can also create fully customised programmes if required.
We offer a range of pricing models, from pay-as-you-go workshops and eLearning, to enterprise licences for full Sales and Service Academies. We also offer our unique Training as a Service (TaaS) model – a simple annual fee per person that includes our full training curriculum and a package of setup, consulting and training days. Allowing you to deliver results, instead of worrying about your budget.
Imparta has over 150 trainers and associate trainers around the world, and have the people, capabilities and processes to design centrally, but deliver the change process locally.
Making it Stick
Getting salespeople to adopt new skills is a journey, not an event, and many organisations (and training companies) do it badly. Imparta’s 3D Advantage Change Process delivers results, not just events. Ask about attending one of our 3D Advantage Change Process training sessions.
Imparta has been a technology pioneer for more than 20 years. Our own platform, the Virtual Sales Academy is a powerful Academy Management System, but our content can also be hosted in your LMS and CRM. We also work with a number of technology partners and can help you to select and integrate the best platform for your needs.
Measured, Sustainable Results
We are completely committed to meeting our clients’ business objectives – in a way that is sophisticated and efficient. Every client has a dedicated Client Service Team, which will include development, delivery, project management and logistical expertise.
The Personal Touch
Not all sales training partners are equal. We live and breathe our clients’ success, and each client has a Client Director, a Principal Consultant supported by a Client Success team, and a Project Manager. We are one of the most trusted vendors in our space for a reason.
We have a global bench of the highest quality trainers – practitioners with a flair for facilitating the learning process. We monitor quality on an ongoing basis, and our Trainer Immersion sessions ensure they are up to speed with your business and challenges. We also offer Train the Trainer services so that your experts can run our programmes.