Handle Overdue Debt
What does it cover?
Imparta’s Handle Overdue Debt Intervention is designed to help sales, service, and collections teams to have effective conversations with customers who are late or unable to pay invoices. This is an increasingly common situation as the pandemic progresses, and will continue to be a factor throughout the resulting global recession. Bad debt can have a significant impact on the balance sheet, so it’s critical to create solutions that work for both parties, and put you at the top of the list for customers with multiple creditors. This intervention, which is a half-day virtual training course, draws on Imparta’s long experience with effective service and collection conversations.