Careers

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Careers

The quality of our people is one of the key reasons for Imparta’s success.

Imparta’s career opportunities aim to create the best team in the market, and one that is dedicated to our vision of raising the bar for the whole training industry. Founded by Richard Barkey in 1997, Imparta now employs over 80 talented, dedicated people in the UK and around the world. The company’s leadership team has a long and successful track record in sales and service enablement.

careers

About Imparta

Imparta is a fast-growing company that employs staff with a diverse mix of knowledge and skills. Our various teams work closely together to make sure our clients experience the highest quality of solutions and service.

careers

Imparta’s Values

No matter what their job, Imparta people have the qualities as individuals that reflect our ethos: smart thinking and capable, with a personal touch.

careers

Personal Training & Development

As an employer, we take the training and development of our people seriously. It is these people that have shaped Imparta.

No Agencies please.

Imparta is, at its very heart, an equal opportunities employer. We value diversity and are committed to promoting equal opportunities in employment. You and any job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation.

Our open roles:

  • Client Director Account Growth US Team – USA Permanent
  • Client Director – Account Growth – London Permanent
  • Principal Consultant – London Permanent
  • Principal Consultant – USA Permanent

Client Director Account Growth US Team – USA Permanent

Job description

Imparta’s Account Growth focused Client Directors manage our key accounts including development of new opportunities within the account. Their mission is to build strategic relationships with clients, identify how they can achieve their business objectives by removing the barriers which may prevent them from doing so and identify other business areas or solutions that will help them take their business forward.

Reporting to the Head of Sales, the Account Growth focused Client Director is responsible for creating long-term, trusting relationships with our clients. The role is to oversee a portfolio of assigned clients and develop new business within these accounts to deliver on the Imparta strategy, meeting and exceeding their quota that feeds into the commercial target. This includes developing strong relationships with clients, connecting with key stakeholders and driving the lifecycle of our accounts. In this role, the Account Growth Client Director will liaise with cross-functional internal teams (including Principal Consultants, Project Managers and Customer Success departments) to improve the entire client experience.

Imparta’s strategy is to work with a manageable number of large global contracts with multiyear deal size of between $180K and $1.8M. This invariably means building relationships at C-Level.

Responsibilities

Objectives for the role include:

  • Build and maintain strong, long-lasting client relationships. Develop trusted advisor status with key accounts and customer stakeholders..
  • Develop business with existing clients and/or identify areas of improvement to meet sales quotas. Progress towards activity targets and KPI’s set by the Head of Sales.
  • Add value at all stages of the Buying Cycle and identify the potential value a client will gain from engaging further with Imparta.
  • Educate existing clients and influence them to buy our strategic solutions within our 3D Advantage portfolio of products.
  • Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
  • Forecast and track client growth opportunities through implementation of account plans. Utilize strategic agility to identify and solve problems for specific client business issues.
  • Negotiate contracts and close agreements to maximize profits and margin.
  • Build an account pipeline to ensure a constant stream of sales, utilize Salesforce to accurately forecast probability and revenue.

Experience

Education:

  • Degree level minimum
  • Languages favorable

Experience:

  • Proven solutions/consultative sales experience
  • Desirable experience of selling training and consultancy
  • Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail

Competencies:

  • Understanding Customers’ Needs: The ability to practice what Imparta preaches in deeply understanding client needs to help identify the “Sweet Spot”
  • Building Solutions: Work creatively in the team to build solutions that satisfy the “Sweet Spot”.
  • Target Driven: Single minded in achieving the quota agreed with the Head of Sales
  • Impact and Influence: The ability to persuade clients and internal staff at Imparta that a solution is worth pursuing
  • Communications: Outstanding verbal, written and formal presentation skills

Client Director – Account Growth – London Permanent

Job description

Imparta’s Account Growth focused Client Directors manage our key accounts including development of new opportunities within the account. Their mission is to build strategic relationships with clients, identify how they can achieve their business objectives by removing the barriers which may prevent them from doing so and identify other business areas or solutions that will help them take their business forward.

Reporting to the Head of Sales, the Account Growth focused Client Director is responsible for creating long-term, trusting relationships with our clients. The role is to oversee a portfolio of assigned clients and develop new business within these accounts to deliver on the Imparta strategy, meeting and exceeding their quota that feeds into the commercial target. This includes developing strong relationships with clients, connecting with key stakeholders and driving the lifecycle of our accounts. In this role, the Account Growth Client Director will liaise with cross-functional internal teams (including Principal Consultants, Project Managers and Customer Success departments) to improve the entire client experience.

Imparta’s strategy is to work with a manageable number of large global contracts with multiyear deal size of between £150K and £1.5M. This invariably means building relationships at C-Level.

Responsibilities

Objectives for the role

  • Build and maintain strong, long-lasting client relationships. Develop trusted advisor status with key accounts and customer stakeholders..
  • Develop business with existing clients and/or identify areas of improvement to meet sales quotas. Progress towards activity targets and KPI’s set by the Head of Sales.
  • Add value at all stages of the Buying Cycle and identify the potential value a client will gain from engaging further with Imparta.
  • Educate existing clients and influence them to buy our strategic solutions within our 3D Advantage portfolio of products.
  • Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
  • Forecast and track client growth opportunities through implementation of account plans. Utilize strategic agility to identify and solve problems for specific client business issues.
  • Negotiate contracts and close agreements to maximise profits and margin.
  • Build an account pipeline to ensure a constant stream of sales, utilise Salesforce to accurately forecast probability and revenue.

Experience

Education:

  • Degree level minimum 
  • Languages favourable

Experience:

  • Proven solutions/consultative sales experience
  • Desirable experience of selling training and consultancy
  • Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail

Competencies:

  • Understanding Customers’ Needs: The ability to practise what Imparta preaches in deeply understanding client needs to help identify the “Sweet Spot”
  • Building Solutions: Work creatively in the team to build solutions that satisfy the “Sweet Spot”. 
  • Target Driven: Single minded in achieving the quota agreed with the Head of Sales
  • Impact and Influence: The ability to persuade clients and internal staff at Imparta that a solution is worth pursuing
  • Communications: Outstanding verbal, written and formal presentation skills

Principal Consultant – London Permanent

Job description

Reporting to the Head of Consultancy.  Their primary role is solution architect and through a deep understanding of the client’s needs can design and deliver end to end change consultancy that delivers and embeds impact and ROI.  The SPC will also establish trusted advisor relationships with senior client stakeholders, and identify new opportunities to add value playing a key role in driving long term relationships with clients.

Responsibilities

Client-facing responsibilities include the following:

  • Maintain a deep understanding of our solutions and content and educate customers about the most relevant solution for their specific business needs and identify new opportunities to add value;
  • Build deep customer intimacy by making proactive recommendations, based on observations and measurement data;
  • Scope project with the client including rules of engagement and measurement;
  • Manage and deliver change consultancy;
  • Deliver pilot where appropriate or oversee faculty delivery;
  • Ensure client is achieving optimal result and ROI post implementation and demonstrate this on a regular basis to key client stakeholders through regular project calls and formal business reviews;
  • Proactively drive communication with clients to enable future thinking around product  / sector / client;
  • Collaborate with the cross functional groups across Imparta to further develop customer relationships and ensure our customers are realizing the most possible value from their investment whist ensuring margins are protected;

Product-facing responsibilities include the following:

  • Design change programmes and solutions from end to end; learner journey through content creation based on industry best practice and Imparta tools;
  • Tailor or manage tailoring and internal / external design and quality control;
  • Select appropriate faculty and upskill on context and content, T3;
  • Serve as the voice of the customer and provide internal feedback to Product, Content and other teams on how we can better serve our customers;
  • Manage ongoing project changes including risk management;

Experience

Basic Experience & Qualifications:

  • BA/BS degree or equivalent professional experienced with demonstrable results
  • A strong customer facing commercial background in B2B sales
  • Track record of engaging personally with Heads of Sales in a consulting or design/delivery role
  • Experience of designing a broad range of sales learning interventions and experience of delivery and coaching is preferred;
  • A solid understanding of consultative selling methodology and the ability to rapidly embrace Imparta approach i.e. the core Imparta workshop Creating Client Value (CCV)
  • Gravitas in sales as a profession and the ability to converse at a senior level having ideally been in sales, sales leadership, general management etc.
  • Strong emotional intelligence and interpersonal skills around discovery, curiosity etc.
  • Understanding of learning in fast paced corporate environments and a track record of working to tight deadlines, accurately and sensitively
  • Has been a consultant in the past
  • Strong problem solving, time management and organization skills
  • Flexibility to adapt with the demands of the business
  • Excellent verbal and written communication skills
  • Bilingual or multilingual abilities are a plus

The idea candidate will also have:

  • Management experience or sufficient business experience to make a move into management an achievable step
  • An awareness of areas for self-development and improvement  
  • Strong communications skills including good written English and excellent influencing skills
  • A customer-orientated attitude
  • The ability to prioritise tasks and hit deadlines
  • The ability, calmness and flexibility to respond to urgent client issues 
  • The skills to ‘get things done!’

Residency in the UK – legally allowed to work in the UK for at least the next two years 

Principal Consultant – US Permanent

Job description

Reporting to the Head of Consultancy.  Their primary role is solution architect and through a deep understanding of the client’s needs can design and deliver end to end change consultancy that delivers and embeds impact and ROI.  The SPC will also establish trusted advisor relationships with senior client stakeholders, and identify new opportunities to add value playing a key role in driving long term relationships with clients.

Responsibilities

Client-facing responsibilities include the following:

  • Maintain a deep understanding of our solutions and content and educate customers about the most relevant solution for their specific business needs and identify new opportunities to add value;
  • Build deep customer intimacy by making proactive recommendations, based on observations and measurement data;
  • Scope project with the client including rules of engagement and measurement;
  • Manage and deliver change consultancy;
  • Deliver pilot where appropriate or oversee faculty delivery;
  • Ensure client is achieving optimal result and ROI post implementation and demonstrate this on a regular basis to key client stakeholders through regular project calls and formal business reviews;
  • Proactively drive communication with clients to enable future thinking around product  / sector / client;
  • Collaborate with the cross functional groups across Imparta to further develop customer relationships and ensure our customers are realizing the most possible value from their investment whist ensuring margins are protected;

Product-facing responsibilities include the following:

  • Design change programmes and solutions from end to end; learner journey through content creation based on industry best practice and Imparta tools;
  • Tailor or manage tailoring and internal / external design and quality control;
  • Select appropriate faculty and upskill on context and content, T3;
  • Serve as the voice of the customer and provide internal feedback to Product, Content and other teams on how we can better serve our customers;
  • Manage ongoing project changes including risk management;

Experience

Basic Experience & Qualifications:

  • BA/BS degree or equivalent professional experienced with demonstrable results
  • A strong customer facing commercial background in B2B sales
  • Track record of engaging personally with Heads of Sales in a consulting or design/delivery role
  • Experience of designing a broad range of sales learning interventions and experience of delivery and coaching is preferred;
  • A solid understanding of consultative selling methodology and the ability to rapidly embrace Imparta approach i.e. the core Imparta workshop Creating Client Value (CCV)
  • Gravitas in sales as a profession and the ability to converse at a senior level having ideally been in sales, sales leadership, general management etc.
  • Strong emotional intelligence and interpersonal skills around discovery, curiosity etc.
  • Understanding of learning in fast paced corporate environments and a track record of working to tight deadlines, accurately and sensitively
  • Has been a consultant in the past
  • Strong problem solving, time management and organization skills
  • Flexibility to adapt with the demands of the business
  • Excellent verbal and written communication skills
  • Bilingual or multilingual abilities are a plus

The idea candidate will also have:

  • Management experience or sufficient business experience to make a move into management an achievable step
  • An awareness of areas for self-development and improvement  
  • Strong communications skills including good written English and excellent influencing skills
  • A customer-orientated attitude
  • The ability to prioritise tasks and hit deadlines
  • The ability, calmness and flexibility to respond to urgent client issues 
  • The skills to ‘get things done!’

Residency in the US – legally allowed to work in the US for at least the next two years