The quality of our people is one of the key reasons for Imparta’s success. We aim to create the best team in the market, and one that is dedicated to our vision of raising the bar for the whole training industry.

Imparta is a fast-growing company that employs staff with a diverse mix of knowledge and skills. Our various teams work closely together to make sure our clients experience the highest quality of solutions and service.

No matter what their job, Imparta people have the qualities as an individual that reflect our ethos: Smart thinking and capable, with a personal touch.

As an employer, we take the training and development of our people seriously, and it is those people that have shaped Imparta.

If you are interested in joining our exciting team, please send applications to: 

Alternatively if you are interested in becoming an Imparta trainer please fill out this form.

– No Agencies – Imparta Limited is an equal opportunities employer

Current career opportunities

Marketing Executive

Role

Imparta is an award-winning sales training company that has an ambitious growth strategy for 2020. To support this growth, we are looking for a Marketing Executive with digital marketing experience to work within the Marketing Team, helping to implement the marketing strategy. Ideally with experience using social media in a business environment and be proficient in MS Office with the ability to learn new systems/software quickly.

Core responsibilities:

  • Creating engaging and impactful content to support campaigns, including web pages, videos, graphics and brochures
  • Managing and maintaining key campaign channels, including email and social media, while exploring the opportunities presented by new and emerging ones
  • Assisting the Marketing manager as required across the marketing mix
  • Using online channels to help promote events
  • Developing and standardising Imparta’s branding
  • Creating/promoting company brand awareness
  • Growing and developing the company marketing database

You?

Requirements:

  • 2+ years’ experience in a digital marketing and/or communications role.
  • A track record of ‘getting things done’ and taking the initiative
  • Evidence of substantive, personal impact on marketing or business objectives
  • Strong written, verbal and interpersonal communication skills
  • B2B services marketing experience preferred.
  • Strong knowledge of automated marketing platforms such as Salesforce or Eloqua, experience in some of the following LinkedIn, Twitter, Facebook, blogging and survey software, website content management systems (e.g. WordPress).
  • Experience in the development and implementation of marketing/campaign plans
  • Have the ability to write in an engaging and compelling manner with good attention to detail
  • Have a degree or equivalent qualification

You’ll need to have a good standard of written and spoken English and be able to demonstrate use of MS Outlook, intermediate Word and Excel in a commercial environment.

Essentials:

  • Excellent communication skills
  • Good written and spoken English
  • Attention to detail
  • Residency in the UK – legally allowed to work in the UK for at least the next two years

Terms: Full time

Salary: TBC

Apply





Head of Client Impact

Role:

The Head of Client Impact is responsible for strengthening and supporting the company-wide approach to behavior change, and testing the feasibility of an Assessment/Change business unit. There will be one direct report (Client Impact Manager).

The role mission is to:

  • Strengthen our company-wide approach to behaviour change and measurement
    • Provide thought leadership around change management and the measurement of impact;
    • As product owner, strengthen, refine and simplify the Capability Building System (CBS) and particularly our measurement products, providing strong input to the technical roadmap;
    • Redefine our approach to the reporting of assessment and impact, and (working with your team) provide specific ad-hoc reports as needed;
    • Analyse captured data to provide insights, e.g. which competencies underpin performance; the attributes of high performers and quantified revenue figures achieved from training;
    • Drive uptake of measurement and case studies to support marketing efforts.
  • Train and inspire Imparta’s sales, engagement, development and eLearning teams as appropriate so that they can:
    • Structure learning journeys and change programmes to deliver impact in an effective yet efficient way;
    • Recommend the appropriate assessment tools for client projects at all four Kirkpatrick levels;
    • Setup impact surveys and reports to gather and interpret training impact data
    • Analyse the results and report on them, demonstrating financial impact of the training to clients, but also synthesising other “so what”s e.g. around programme design and ongoing needs;
    • Create case studies that can be used by Imparta Marketing;
  • Improve ROI for specific clients:
    • Deliver specialist change consulting, where required (and not done by EMs), including:
      • Visioning sessions with CXO-level clients;
      • Change consulting;
      • Measurement sessions where appropriate;
    • Deliver interim ‘impact health checks’ for projects
  • Generate direct revenue and leads for Academy/VSA work:
    • Sell assessment products (once they are fit for standalone sale)
    • Sell change consulting
    • Sell general Imparta solutions as appropriate.
    • Provide pre-sales support to CDs and EMs in complex change situations;

KPIs

  • Direct revenue generated (quota £250k)
  • % of clients with level 3 and 4 measurement (target 75%)
  • # case studies (target 6/year)
  • Average account size and length of relationship (while recognising this is the result of multiple factors) (target 10% increase in account size and 1 year increase in average relationship)
  • Competence level of EM, CD and Design teams around Change, impact & measurement issues
  • Others TBD

Person specification

The ideal person for this role will be a confident, goal-oriented individual with a passion for building relationships with colleagues and stakeholders at all levels. This role requires a unique individual with a deep understanding of behavioural and occupational psychology, change management, internal influencing, management consulting and sales. We are therefore looking for someone with:

  • Demonstrated success in a senior learning and development role, in a position with sole accountability for development management;
  • Demonstrated understanding of and success with change management and behavioural psychology, and a commitment to the science of how people learn and improve skills. Qualification in behavioural psychology an advantage;
  • Demonstrated success in a sales role, selling consulting and/or learning and development interventions with success against seven figure quotas;
  • Demonstrated success in a management consulting role or similar, with the ability to deploy an extensive consulting and facilitative skillset;
  • Demonstrated success as a people manager, coach and mentor, with experience in running mentorship programmes together with evaluation reporting;
  • Experience of formal project management and change processes an advantage.

Terms: Full Time

Salary: Competitive

Apply





Software Developer

Role:

This is a senior software developer role within the Software Development team at Imparta Ltd.

Day-to-day work will require the applicant to work on development, research and maintenance projects and will require the applicant to be familiar with all areas of the software development lifecycle.

You will be working with our Software Development team based in our London (Parson’s Green) office, reporting to the Head of Software Development.

Essential Job Functions

The majority of our software is produced using the Microsoft toolset.  Knowledge of .NET (both C# and VB), Cloud-based databases and services, Windows Services, Web Services and Web development is essential. You will need:

  • Experience of developing for Salesforce.com
  • Experience of Learning Management Systems (LMS) – either developing for LMS or actually developing LMS.
  • C# (.NET)
  • Web (Java Script, Ajax, MVC, CSS HTML)
  • An enthusiasm for software development
  • An eagerness to constantly improve the product’s performance ease of use and functionality

Non-essential Job Functions

  • Imparta Ltd use Agile software development processes. A working knowledge of Scrum would be desirable.
  • Continuous Integration
  • Unit Testing
  • Test Driven Development (TDD)
  • Knowledge of the following would be advantageous; Angular, Bootstrap, Knockout.

Requirements

  • Must be educated to degree level, ideally within the Computing Science arena.
  • Some experience working in the software development industry would be seen as favorable.
  • The ability to manage your own time, prioritizing tasks where necessary.
  • The ability to communicate ideas clearly and concisely as well as to document tasks and processes with the target audience in mind.

Benefits

  • Private health care
  • Pension Scheme

You?

  • Live within a 60 minute commute of Parsons Green or willing to relocate (UK based applicants only please)
  • The legal right to remain and work in the United Kingdom for the next three years

Terms: Full time

Salary: £Neg

Apply





Senior Design Consultant (Sales)

Role:

The Senior Design Consultant role is central to Imparta’s service delivery.  It involves getting under the skin of the client’s business issues, working with the Imparta Client Director to shape our solution, implementing specific consulting interventions in line with our Capability Building System, and developing customised learning content (drawing on our extensive library) to create sustainable impact.  This can cover a broad range of sales and related training programmes, from sales and account management (B2B and B2B2B) to negotiations, commercial acumen and sales management.  Whilst the role will be varied, key elements will include:

  • Displaying inspiring thought leadership:
    • With clients, helping to shape engagements and interventions that create measureable business improvements;
    • Internally in the area of sales and associated methodologies and training;
  • Using industry and functional knowledge to engage with CxO level clients around their business issues;
  • Supporting sales people from early in the sales process through to design and implementation of training initiatives;
  • Taking ownership of specified content areas (depending on subject matter expertise) and continuously improving the relevant core programmes;
  • Working closely with clients and Imparta’s sales, client impact consultancy and eLearning teams, using our Capability Building® System to implement holistic change programmes;
  • Conducting needs analyses, interviewing subject matter experts and designing training and coaching interventions to achieve the business and learning objectives with a core of consultative selling, ranging from simple to complex sales roles;
  • Working with the Imparta design process and client sign-off points to ensure high quality levels are achieved;
  • Developing specific outputs (with support from the production team) including slide decks, workbooks, role-plays, faculty guides and supporting materials such as capability assessments, knowledge quizzes and application tools;
  • Working with the project team to plan and manage instructional design projects;
  • Promoting collaboration, partnerships and relationships among the participants in a design project;
  • Employing creativity, business acumen and skill to ensure that our content and learning interventions are the best in the world, while maintaining and developing our “house style”;
  • Creating interactive, engaging and thought provoking interventions whether in a virtual session or a classroom;
  • Attending (and possibly delivering) pilots to ensure that the learning design is effective in the field;

You?

  • A strong commercial background in sales (B2B and channel sales);
  • Strong business acumen, including a good understanding of business finance – a formal business qualification will be an advantage;
  • Track record of engaging personally with Heads of Sales in a consulting or design/delivery role;
  • At least 3 – 4 years relevant instructional design experience but with an insight and passion for what works in the classroom that transcends that background;
  • High attention to detail; demanding and meticulous application of quality standards at both a micro level (is what’s on the page correct) and a macro level (is it achieving what it needs to achieve?);
  • Outstanding written English;
  • Experience of critiquing the output of others to ensure it is fit for purpose;
  • Experience of designing a broad range of sales learning interventions;
  • Additional experience in / knowledge of negotiations, commercial acumen and leadership would be an advantage;
  • Experienced in dealing with blue chip organisations across a range of industries;
  • Exposure to different sales methodologies;
  • Demonstrate a solid understanding of consultative selling methodology and the ability to rapidly embrace Imparta approach i.e. the core Imparta workshop Creating Client Value (CCV);
  • Knowledge and experience of designing across a range of environments including classroom, virtual, eLearning and mLearning;
  • Deep knowledge of and interest in how adults learn;
  • Desire to keep your knowledge and skills up-to-date in the field of instructional design;
  • Experience of delivery and coaching is preferred;
  • Ability to plan and schedule workloads;
  • Clear and concise communicator in visual, oral and written forms;
  • Resourceful, trustworthy and capable;
  • Imaginative, creative, energising;
  • Team player, accountable, self motivating;
  • Expert, commercially astute, seeing the whole picture;
  • Proven track record of working to tight deadlines, accurately and sensitively
  • Live within a 60 minute commute of Parsons Green or willing to relocate (UK based applicants only please);
  • The legal right to remain and work in the United Kingdom for the next 3 years minimum.

Terms: Full time, office based

Salary: £Neg

Apply





Client engagement Coordinator

Role:

Reporting to the Client engagement team manager, the Client engagement Coordinator plays a key role in our client engagements, acting as a focal point of information for all client workshops (including face to face, webinar, conference and virtual deliveries). The role is responsible for managing logistics activities as well as leading small projects for clients (category 1 complexity / typically re-runs or minor tailoring).

The outcomes of the role include:

  • The logistics for all client workshop activities are effectively planned and coordinated to meet the client and project expectations, while maintaining positive client relationships;
  • The allocation, briefing and coordination of faculty for client events is managed efficiently (and where appropriate, in line with the project plan);
  • In instances where client support act as a project lead, projects are managed to time, budget, and pipeline forecast, ensuring a high quality delivery and delighted clients;

The client engagement coordinator works as part of the Imparta client project team with Client Directors, Engagement Managers, Development Consultants and other departments.

Whilst the role will be varied, key activities will include:

Client workshop logistics:

  • Acting as the focal point of information for all client workshops, ensuring the internal project team are clear on roles, responsibilities and project requirements related to the workshop logistics.
  • Responsible for the clear communication flow between the client, internal project team and any external suppliers;
  • Ensuring the smooth running of all client workshops and events (including face to face, webinar, conference and virtual deliveries), working with the client and venue to arrange the set-up and management of the workshop / event logistics;
  • Ensuring software installations are actioned and supported effectively (confirming appropriate nominated IT contacts are briefed and installations are complete to faculty);
  • Accurately appointing and entering the correct assets for a workshop / event on the Imparta internal systems (ILS / iCoach) and ensuring they are available for shipment / automated despatch;
  • Coordinating with the project teams on the roll out of post course activities e.g. re-connect sessions;
  • Ensuring all post workshop documentation is returned and actioned in a timely manner;
  • Acting quickly to ensure any problems are resolved, escalating where required;

Faculty Management

  • Scheduling faculty for workshops, reconnects, dry runs, pilots etc. and liaising with clients and faculty to confirm dates;
  • Maintaining faculty availability calendars (internal and external) for all workshop bookings;
  • Liaising with clients for travel and accommodation recommendations. Advising external faculty on Imparta and client expense and travel policies and booking travel and accommodation for internal faculty;
  • Assisting internal and external faculty by providing letters of invitation for Visa applications;
  • Keeping track of Faculty SOWs;
  • Organising / scheduling faculty screening calls, train the trainer and co teach sessions for client projects;
  • Ensure faculty receive materials for T3 / upskill
  • Working with the Finance team to reconcile invoices and faculty payments;

Project co-ordination / management

  • The coordinators may act as project lead on small non-complex (category 1) projects that do not require a Client Engagement Manager e.g. re-runs, minor tailoring. In more complex projects, the client engagement coordinator will act as an active member of the client project team which will involve taking on duties as required by EM to ensure successful completion of the project such as:-
  • Identify faculty with delivery team and agree level of T3 (log in ILS)
  • Schedule in visioning sessions where sold in (log in ILS)
  • Schedule in SME calls and or co-design days (log in ILS)
  • Flag issues and risks to appropriate person in a timely manner allowing appropriate mitigating actions to be taken.
  • Responsible for delivering billed elements of our Capability Building® System, e.g. project management services
  • Where acting as project lead :-
  • Arranging kick off meetings to ensure all the internal teams are clear on their ownership of the project deliverables and timescales;
  • Liaising with designers, the production team and the rest of project team to ensure deadlines are achievable and met; (to best practice timelines)
  • Keeping track of SOWs and ensuring they are filed in the central repository;
  • Responsible for the clear communication flow between the client, supplier (where appropriate) and internal project teams, monitoring progress against actions;
  • Setting-up and running client project calls;
  • Coordinating with internal teams to roll out pre-work
  • Hold / review client historical records / project reviews / lessons learned
  • Use the appropriate project management documentation.

In addition the role may occasionally be required to take on additional adhoc duties within reason according to business needs for which they have been trained or have suitable experience.

You?

  • Experience of managing client relationships;
  • Experience of working / scheduling external consultants / trainers.
  • Experience of working with different cultures / nationalities and in particular Asia Pacific, Eastern Europe and US
  • Experience of monitoring and forecasting project budget activities and invoicing.
  • Experience of organising / hosting both face to face and virtual client and project team meetings.
  • Experience of telecommunications and packaging Industries desirable.
  • Able to work under pressure to tight deadlines, keeping a focus on the client;
  • Previous logistics / training administration experience essential.
  • Excellent planning / prioritisation skills (ideally with project planning experience);
  • A high degree of detail-orientation and efficiency;
  • Excellent communication skills (verbal and written English) and strong interpersonal skills;
  • Intermediate level MS Office skills (Including MS Word and Excel);
  • Live within a 1 hour commute of Parsons Green

Terms: Full time, office based

Salary: Competitive

Apply





Engagement Manager

Role:

We are looking for a strong Engagement Manager to work with our global clients, based in London. If you are experienced as a trusted client account manager at executive level, with excellent project delivery and leadership skills, then this role could well be a great match for you. We will be looking out for professional services experience – if that experience includes executive education that will be even better. If this sounds like you and you are looking for a role with a great company, then please send through your details, we would love to hear from you.

Initially the role will be fixed term until the end of 2017.

The Engagement Manager plays a central role in delivering results for our clients both through account management and project management. They ensure that we set up the engagement for success, embed the training and make the learning stick. They build strong powerful and enduring relationships with clients as trusted business partners, generating repeat business and earning client recommendations. They drive the change with the client and ensure faultless project execution by the Imparta team. They also maintain accurate revenue forecasts, manage project financials, ensure we deliver on time, measure impact and generate insights.

The outcomes of the role include:

  • All key client stakeholders actively managed;
  • Be recognised as a change expert by clients, creating and managing all projects using the Imparta change principles / toolkit;
  • All projects managed to time, budget, resources (including internal costs) and pipeline forecast, ensuring a high quality delivery and delighted clients;
  • All projects managed to agreed objectives / measures, creating insights and case studies;
  • Fuel account growth by identifying new opportunities;

The role begins as we shape proposals with clients, where we provide expertise in proposal stage and a single point of contact within an engagement. Engagements can range from a single training programme in one location to a full Academy delivered globally.

Engagement Managers work with Clients and the Imparta Client Directors, Design and Development Consultants, Client Support, and our Training Faculty to deliver results.

Key activities include:

  • Managing a variety of stakeholder, building key senior stakeholder relationships within the account (including HR, L&D and functional business heads) and managing stakeholder motivations and alignment;
  • Managing projects that may include multiple modules involving complex design, a variety of blended solutions / media with a large amount of new material. Delivery may be to a variety of channels with multiple countries and language requirements.
  • Supporting the Client Directors to scope out projects and create Statements of Work, then shaping, setting up, resourcing and managing those projects to deliver as planned;
  • Change managing the engagement to maintain momentum and ensure impact. Teaming up with the operations manager and Development Consultant and providing first-line capacity management for them, ensuring that the team’s capacity is best used;
  • Providing change management, learning & development advice and consultancy to the client
  • Responsible for expert services such as project management services, steering group facilitation; scoping sessions and learning and development consultancy;
  • Project managing the full implementation (including pragmatic planning & implementation of the engagement) in a proactive and engaged manner ensuring quality delivery;
  • Identifying and managing risks, working with key stakeholders to mitigate impact and escalating in a timely manner as required;
  • Identifying opportunities and supporting the Client Director in converting them. Supporting Client Director’s to maintain an accurate pipeline post-win; accountable for revenue delivered vs. budget, seeking to influence activities within the programme so that desirable margins are achieved. Feeding back to the Client Director and Executive sponsor where changes against forecast occur;
  • Driving insight from all client engagements using Client Impact data;

You?

  • Experience of building and maintaining senior client relationships (up to CxO level);
  • Consulting background in a sales, marketing, change or professional services environment;
  • Change consulting experience with excellent business skills and commercial awareness;
  • Expert in managing the commercial implications of the learning and development (L&D) activities within a client engagement and proactively managing with this focus;
  • Effective project / programme management skills with a track record of managing resources, project revenues and maintaining accurate forecasts (ideally in the end to end delivery of L&D projects for client groups);
  • A high degree of detail-orientation and efficiency;
  • A talent for analysing data to draw out meaningful insights;
  • Able to work under pressure to tight deadlines, keeping the team focused and motivated;
  • Ideally be experienced of working in an International environment with different cultures;
  • Excellent communication skills (verbal and written English) and strong interpersonal skills;
  • Expert level MS Office skills (Including MS Word and Excel);
  • Graduate calibre or above;
  • UK based applicants only please with the legal right to remain and work in the UK;
  • Ready to work closely with colleagues at our Parsons Green office, with a reasonable commute time to make that work.

Terms: Full time, office based

Salary: Competitive

Apply





Imparta is a fast growing company that employs staff with a diverse mix of knowledge and skills. If we do not currently hold an open vacancy that suits what you are looking for, please feel free to fill the from below and attach your CV for consideration on future positions.