i-Coach® iLXP

Homepage

Updates, community engagement, upcoming tasks, and ‘Ask me anything’ expert AI sales coaching.

Our homepage serves as a news feed, collaboration hub, and notification center for i-Coach users. It provides easy access to assigned and outstanding courses, tasks, and events, as well as recommended learning journeys based on their competency data. Our Engage wall provides salespeople with a place to share tips and best practices and ask for help and advice from peers, as well as from our AI tool, i-Coach AI, which is trained in our full IP library and can provide advice, information, and in-depth coaching as required. 

Content Library

This is a repository of eLearning courses and modules covering the whole sales landscape. It provides learners with rich, modern, and fun content, using a blend of media to deliver effective experiential learning following Kolb’s cycle. Content is accessible as courses, modules and/or micro-assets and includes:

• Engaging videos and animations.
• Interactive games and mini-simulations, including AI-based roleplays that are extremely effective in allowing people to practice new skills. 
• Challenging quizzes and other knowledge checks.  Client content and downloadable sales tools.

Channels & Playlists (Explore)

Explore is designed for ad-hoc access to content and admin/user-generated resources. Functionality includes access to bite-sized chunks of learning content to curate into personal playlists and the ability for individuals to contribute content and tips for the benefit of their wider team.

Functionality includes: 

• Random access to bite-sized chunks of learning content to curate into personal playlists.
• Easy access to the latest sales resources such as case studies, product info, and legal documents, applicable.
• The ability for individuals to contribute content and tips for the benefit of their wider team.

Data Insights & Reporting

The Insights section hosts reporting and analytics within i-Coach, bringing rich learning data to life. Insights are designed to provide:

• An efficient method to identify, visualize, and close skill gaps.
• A quicker and easier view into individual and team performance metrics.
• The ability to draw correlations between learning and sales performance.

Our development pipeline includes the use of a ring-fenced GenAI tool to help create natural language summaries of individual and team insights, to help managers take suitable action. 

Surveys, Assessments & Nudge Questions (Activity Builder)

Activity Builder, located within i-Coach, is a powerful assessment engine that allows Imparta and client admins to create various types of activities such as Surveys, Quizzes, eCards, Roleplays, Assessments, and Assignments. These types of tools can be expanded with additional templates as needed. The system also allows you to tag each activity so that it is linked back to the learning assets that will support it. 

Activity Builder can replicate a wide range of surveys and similar instruments, including branching logic and multiple forms of input and output. It can replace similar third-party tools with something that is already included in the TaaS subscription. 

Event Manager

Although e-Learning is powerful, synchronous training still has its place. My Events brings these training courses to life. Users can:

• Find all logistics for their event, including physical or virtual locations.
• Learn about who will be training them, including a full bio. Access any materials required for the event.