L&D Transformation in Action

This short paper summarises the key themes coming from a lively breakfast seminar at the Ivy restaurant, where despite the tube strike 27 senior L&D leaders gathered to hear case studies on the successful implementation of 70:20:10 initiatives. 70:20:10 is the L&D model that recommends that 70% of learning should be ‘on the job’, 20% through coaching, feedback from peers and networking, and 10% through formal, organised learning interventions.

The case studies were presented by Caroline Carr, Head of L&D for Sales and Service at O2, Linda Davis, Senior Learning Professional for Lloyds Banking Group, and Connie Porritt, Head of Learning Programmes and Demand at Lloyds Banking Group. Jo Thomson, a Managing Director of Imparta, also presented on her experiences helping companies transform their L&D function along the principles of 70:20:10.