Training on its own does not work. Multiple research projects by organizations like ATD, HR Chally, Xerox and Imparta have demonstrated that up to 87% of new skills are lost within a month.
Imparta’s Capability Building® System (CBS) is a comprehensive, modular toolkit for solving this problem. Our research shows that, properly used, the CBS significantly reduces skills loss and ensures that training achieves your financial, operational and cultural goals.
Very few sales or service initiatives will need all of the tools in the CBS, but together we select the components you need in the knowledge that they will work seamlessly together – whether you need a single workshop, a custom simulation, a cultural change program, or a global Academy.
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