Our clients are different. They have different opportunities, challenges, people, customers and objectives. This means they require different solutions. We understand that one size does not fit all in training, so we have built flexibility and adaptability into our processes and instilled it into our DNA.
Imparta’s comprehensive Sales and Service curriculum is modular, so you can mix and match the exact elements you need. Do your channel managers need to combine opportunity management skills with the ability to run the channel itself as a strategic account? No problem. Do your salespeople need an extra injection of creativity or commercial acumen? Done. Our tailoring process ensures that the exercises, role-plays, examples and stories used relate directly to your business, and we can combine modules from a range of different programs to create the perfect intervention.
Our learning technologies enable a flexible, tailored approach to delivery. This ranges from the delivery of online tools, assessments, theory and support before and after Sales and Service workshops, to full-scale Virtual Academies that are delivered entirely online. Our clients collaborate with us to design the best blend of delivery methods to achieve their objectives.