Sometimes you can be the best in class without needing a classroom at all.
Imparta’s leading edge learning technologies provide the infrastructure for successful training and embedding of skills and knowledge in your sales and service teams. From our Virtual Sales Academy® to our advanced computer-based simulations (where we are a world leader), online assessment tools and a range of other tools for practice and application, we help people learn by doing and drive the impact of learning in the real world.
We integrate learning technologies into frontline development programmes to significantly reduce (and in some cases eliminate) the need for classroom training. This has been particularly impactful in sales, retail, and contact centre environments, where taking staff off the floor can be both costly and logistically challenging. In these arenas we’ve introduced e-learning, interactive videos, podcasts, animations and simulations to deliver the key concepts and messages. Leaders follow up the learning with application workshops that ensure the new skills and techniques are embedded effectively.
The deployment of technology allows our clients real flexibility in their delivery options.