We also offer inspiring Leadership programmes to support the change process, and Marketing programmes to help align your sales, service and marketing teams into a wholly customer-centric organisation.
More importantly, we deliver training that sticks. At the heart of our approach is the Capability Building® System – a proven, digitally enabled ‘lean’ process that embeds improved skills and behaviours.
However multinational or complex your sales and service training needs, we have the experience, people and technologies to deliver coordinated, high quality, yet locally sensitive implementations.
We have an international faculty team of over 150, oﬃces in Europe, the USA and Asia, distribution partners and dedicated in-house translation and delivery teams. In the past two years alone we have delivered in over 30 languages and 60 countries.
At Imparta, we have delivered thousands of workshops over the last 20 years. But we’re also a world leader in powerful, innovative learning technologies.
The cloud-based Virtual Sales Academy® digitises the best aspects of face-to-face training, including skill-building, assessments, manager interaction and coaching, and in-role reinforcement. Then it adds 24/7 learning, an adaptive modular curriculum, simulations, gamification, application tools and guided support for managers.
Enhance your existing training, or build skills across the whole team with scalability, efficiency and effectiveness.
Our client teams bring insights, experience and expertise from working in your industry, and best practices from other industries with similar sales and service challenges.
Top 20 Sales Training Company for Seventh Year
We are pleased to announce that Imparta has, for the seventh year running, received this much sought after accolade....
Imparta Wins Six Stevie® Awards
Imparta won six 2017 Stevie® Awards for sales and customer service, highlighted by winning gold for both Sales Training Practice...
Imparta at Learning Technologies 2017
Imparta will be presenting The Virtual Sales Academy® at Europe’s leading showcase of organisational and technology supported learning, Learning Technologies 2017. The...
Make the Fitting Room an Awesome Customer Experience
There is probably only one real reason for a normal person to go into a fitting room: to make...
How to Make the Right First Impression When the Customer Enters Your Shop
‘Can I help you – or are you just looking?’ This is the ‘question’ that I so often hear when...
A New Era for Imparta
This year marks our 20th anniversary. To highlight our continued growth and success, we have launched a new website....