It’s helpful to know whether a possible supplier has achieved success with other similar organisations. Case studies can give a good idea of the approaches and impact that might be relevant to you, so we’ve included a number of them here.

Of course, no case study is going to fit exactly with the situation you’re in, so if you have any questions about this then please feel free to get in touch.

Please note that we have only created case studies for a selection of Imparta’s clients. If you are looking to find out about our experience in a particular industry that’s not shown here, please contact us.

 

Antalis

Customer-centric Sales Training Curriculum

 

Balfour Beatty

Workplace Sales Academy

 

Circle Housing Group

Lowering Effort by Delivering Customer Satisfaction

 

Cisco

Global Virtual Sales and Customer Success Onboarding Programme

 

Givaudan

Sales School

 

Fuji Xerox

Sales Academy

 

GE

Creating Client Value Programme (CCV)

 

Intel

Workplace Sales Academy

 

Lloyds Banking

Delivering a Customer-led Culture

 

Lloyds

Improving Customer Experience in Complaints

 

Lloyds TSB Asset Finance

Improving Collections through Customer Engagement

 

TalkTalk

Sales Academy

 

Telefónica

02 Sales Academy

 

Telefónica O2

Retail Academy

 

Volkswagen Financial Services

Driving Customer Satisfaction

 

Virgin Money

Developing a Five-Star Customer Experience

 

WPP

Creating the Next Generation of Leaders